Privacy Policy

Manik Ventures Limited, Parent company to HERU

This privacy policy sets out the basis for processing any personal data we collect from you or that you provide to us. Please read the following carefully to understand our practices regarding your personal data.

By using our website www.myheru.com you are accepting and consenting to the practices described in this policy.

Depending on the purpose for which you are providing your personal data, for the purpose of the General Data Protection Regulation 2018 (GDPR) the data controller (or entity responsible for the data collected) will be either us and/or any of our subsidiaries* (Manik Ventures Limited). Within the context of this policy ‘we’ means the Manik Ventures Limited

Manik Ventures Limited, Barclays Bank Chambers, Stratford-upon-Avon, Warwickshire CV37 6AH (registered in England: 08812605.)


Data we may collect from you

Manik Ventures Limited may collect and process the following data about you:

Information acquired/provided through our Website or the website of any member of the Mission Recycling Group (collectively the ‘Websites’). This includes information provided at the time of registering to use the Websites, subscribing to our services, personalising the Websites with your preferences, participating in discussion boards or other social media functions, posting material or requesting further services. We may also ask you for information when you report a problem with the Websites.

If you contact us, we may keep a record of that correspondence. If you send us personal information which identifies you via email, we may keep your email and email address. We may also collect information that is available from your browser.

We may ask you to complete optional surveys for research purposes.

Details of your visits to the Websites including, but not limited to, traffic data, location data, weblogs and other communication data, and the resources that you access.

Details of your access to our online resources or other materials.

Providing CVs or other information about yourself for specific purposes.

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to either the Manik Ventures Ltd or our advertisers/partners. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.

 

Third Party Websites

Our website may include links to third-party sites that we do not own or control. We are not responsible for and cannot control the privacy policies of these third-party sites. We encourage you to read the privacy policies of these other sites as they may differ from ours.

Social Media Widgets

Our sites include social media features, such as the Facebook Like button and Widgets, such as the Share. This button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy statement of the company providing it.

Blogs and Forums

Our sites offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected and used by others who access them. To request removal of your personal information from our blog or community forum, contact us by email at ha@missionresources.co.uk In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

How we use your data

Your data will only be used for the purposes indicated when you submit the data or as detailed under this privacy policy.

We use personal information held about you in the following ways:

  • to update and enhance our records
  • to compile information relating to your use of our products and services and make recommendations about goods and services and other areas that may interest you
  • to ensure the content from the Websites is presented in the most effective manner for you and your computer
  • to carry out our obligations arising from any contracts entered into between you and us to provide you with the information, products and services that you request from us
  • to provide you, or permit selected third parties to provide you, with information about Manik Ventures Ltd goods and services which may interest you.
    If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, we or permitted third parties will contact you by electronic means only if you have consented to this. You can opt-in/out of such notifications by following the instructions on the relevant forms set out on this Website (or elsewhere as applicable) or at any time after providing your information
  • inviting you to participate in research studies and/or market research activities
  • we may analyse your data to create a profile of your interests and preferences so that we can contact you in the most appropriate way and with the most relevant information; to respond to queries from members of the public about your membership status
  • to provide information about and communications from Manik Ventures Ltd

Disclosure of your data

We may share your data with any member of the Mission Recycling Group. We will not transfer any of your data to any third parties without your permission or unless indicated in this privacy policy or agreed by you on a form on the Websites.

We may disclose your personal information to third parties without obtaining further consent from you including:

  • to our business partners, suppliers, and subcontractors for the performance of any contract we enter into with you
  • where we outsource any of our business functions under which we collect or store your data, in which case we will ensure that any such service provider adheres to at least the same obligations of security with regard to your data as undertaken by us
  • where we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website Terms & Conditions and other agreements; or to protect our rights, property, or safety of our employees, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

We will never sell your data to third parties for the purposes of marketing.

The data that we collect from you may be transferred to and stored at, a destination outside the European Economic Area (‘EEA‘). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data to us, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. 

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we wish to use your data for such purposes or if we intend to disclose your information to any third party for such purposes and request your consent to these activities. If you wish to change your mailing preferences or opt-out of specific marketing communications sent from the Manik Ventures Ltd you may notify us via ha@missionresources.co.uk Alternatively you may contact us on +44 (0)1386 425808. It may take up to 30 days for the changes to come into effect. Please note that this will not alter your current email subscription preferences.

You also have the following rights, as per the GDPR:

  • Right to be Informed – fair processing information is provided via this privacy policy.
  • Right to Access – individuals should be allowed access to their data to be aware of and verify the lawfulness of the processing.
  • Right to Rectification – individuals are entitled to have personal data rectified if it is inaccurate or incomplete.
  • Right to Erasure/be forgotten – individuals are entitled to request the deletion or removal of personal data, where there is no compelling reason for its continued processing.
  • Right to Restrict Processing – individuals have a right to ‘block’ or suppress processing of personal data. Manik Ventures Ltd are still permitted to store the personal data but not further process it.
  • Right to Data Portability – allows individuals to obtain and reuse their personal data for their own purposes across different services.
  • Right to Object – to processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling); direct marketing and processing for purposes of scientific/historical research and statistics.
  • Rights Relating to Automated Decision Making & Profiling – individuals have the right not to be subject to a decision when it is based on automated processing and it produces a legal effect or a similarly significant effect on the individual.

 

The Websites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Data Retention

We will retain your personal information for as long as your account is active or as needed to provide services you have requested. We will also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

To prevent unauthorised access, maintain data accuracy and ensure the correct use of information, we employ robust physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Access to Information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee (as amended from time to time) to meet our costs in providing you with details of the information we hold about you.

If you would like to request a copy of your personal data under the Act or have any other related queries, please email tw@missionheru.co.uk

Our commitment to children’s privacy

We are committed to protecting the privacy of the very young, ensuring that we never collect or retain information from those we know are under the age of 13.

We recognise that parts of our website may be of interest to children for school projects on recycling and the environment.

Accuracy

We will take reasonable steps to create an accurate record of any personal data you have submitted. However, we do not assume responsibility for confirming the ongoing accuracy of your personal data. You can update your personal data by emailing us at tw@missionheru.co.uk or by calling us on +44 (0)1386 425808. Please note that it will take up to 30 days for the changes to come into effect. 

Cookies

The Websites use cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse the Websites and also allows us to improve them. Please see our cookie policy for further information.

Changes to our Privacy Policy

Our Privacy Policy is reviewed annually. Any changes we may make to our privacy policy in the future will be posted on this page. By continuing to use our Website you will be deemed to have accepted such changes.